Warranty - SUSUCAR Auto Parts

Understanding Our Automotive Parts Warranty: Comprehensive Protection for Your Vehicle

SUSUCAR stand behind every component we produce with a 3-Year Limited Warranty - a commitment forged from of serving American drivers. ensuring technical reliability and rapid response to build trust for every vehicle owner.This policy isn't just paperwork; it's our engineering promise to your vehicle's performance.

Service Workflow


Smart Pre-Diagnosis

  •  ASE-certified technicians assess:
    •  Manufacturing defects
    •  Material failures
    •  Compatibility issues
  • Upload via official app:
     ▸ 15+ sec fault video recording
     ▸ Dashboard warning light status
     ▸ Recent maintenance records

1. Warranty claims refer to defects in workmanship or materials. The warranty does not cover the normal wear and tear of the product, products damaged due to environmental conditions products, damaged due to accidents or collisions; or product damage caused by other malfunctioning parts.

2. All products must be in their original condition. Products damaged as a result of misuse, improper maintenance, wrong installation, or modification will not be covered by the warranty.

3. Buyer needs to pay replacement shipping cost.

4. We will not refund any label cost. If the item is defective, pls contact us the first time. We will try our best to help you solve the problem.

5. When enacting a warranty claim, please provide us with photos or a video of the defective item, showing the problem that occurred with this product.

Built Around the Repair, Not the Catalog

Why SUSUCAR

Built Around the Repair, Not the Catalog

Auto repair rarely starts with a part number. SUSUCAR organizes aftermarket engine and chassis parts around vehicle application, repair scope, package contents, and interchange details, making replacement-part selection more straightforward.

  • Clearer fitment information
  • Repair-focused parts and kits
  • Support when you need it
Learn About

FAQs

Where can I find warranty information?

Review the Warranty page and the individual product listing for the current coverage information that applies to the item.

What should I do if I think an item has a warranty issue?

Read the Warranty page and contact support with the order and item details needed to review the concern.

Does warranty coverage apply to every situation?

Coverage is governed by the current warranty terms and the item-specific information. Review those terms before making a claim.

Where can I ask a warranty question?

Use Customer Support or Contact when you need help understanding the warranty process.