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Warranty - SUSUCAR Auto Parts

SUSUCAR stands behind every component we produce with a 3-Year Limited Warranty. This commitment reflects our focus on technical reliability, product quality, and responsive support for vehicle owners.

Warranty Claim Review

Initial Technical Review

Our ASE-certified technicians assess:

  • Manufacturing defects
  • Material failures
  • Compatibility issues

Information to Submit

Upload the following through our official app:

  • A fault video at least 15 seconds long
  • The dashboard warning-light status
  • Recent maintenance records

Warranty Terms

  1. Warranty claims apply to defects in materials or workmanship. The warranty does not cover normal wear and tear, damage caused by environmental conditions, damage caused by an accident or collision, or damage caused by other malfunctioning parts.
  2. Products must remain in their original condition. Damage resulting from misuse, improper maintenance, incorrect installation, or modification is not covered by this warranty.
  3. The buyer is responsible for replacement shipping costs.
  4. Return-label costs are nonrefundable. If an item is defective, contact us as soon as possible so we can help address the problem.
  5. To submit a warranty claim, provide photos or a video of the defective item that clearly shows the reported problem.
Built Around the Repair, Not the Catalog

Why SUSUCAR

Built Around the Repair, Not the Catalog

Auto repair rarely starts with a part number. SUSUCAR organizes aftermarket engine and chassis parts around vehicle application, repair scope, package contents, and interchange details, making replacement-part selection more straightforward.

  • Clearer fitment information
  • Repair-focused parts and kits
  • Support when you need it
Learn About

FAQs

Where can I find warranty information?

Review the Warranty page and the individual product listing for the current coverage information that applies to the item.

What should I do if I think an item has a warranty issue?

Read the Warranty page and contact support with the order and item details needed to review the concern.

Does warranty coverage apply to every situation?

Coverage is governed by the current warranty terms and the item-specific information. Review those terms before making a claim.

Where can I ask a warranty question?

Use Customer Support or Contact when you need help understanding the warranty process.